Returns & Exchanges
At rappid., we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your refund or exchange is handled with speed.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn clothing with original tags attached into the original shipping bag or a secure mailer of your choice.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will notify you as soon as your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing